2 out of 52 of 5Verified customerTraining and onboarding
Felt disorganized, maybe due to unrelated step order
Looking back at the onboarding process, I remember feeling it was a bit disorganized. The steps weren’t always intuitive; I was often waiting on access to the database feature before I could even get familiar with the dialer tool. Perhaps the software aimed to guide users through setup sensibly, but to me, some steps seemed out of sync. For instance, the training material was offered just after signup while I was still confusing basic interface usage. The automatic updates didn’t really affect my initial experience, but I felt the sequence could have been tighter. It left me slightly frustrated, wishing for a more logical progression of skills and onboarding content.