Felt disorganized and not fit for purpose
Going through the training and onboarding felt quite frustrating because the steps were not in a sensible order. I found myself jumping back and forth between different modules trying to complete basic functions like setting up the dialer or accessing the database. It wasn’t clear how one step depended on another, which made me question whether the training was really designed to do the job efficiently. Although some basic features worked as expected and sign-up was handled without problems, the whole process lacked a clear, logical flow. I kept waiting for that moment when things would start to make sense, but it came late and never fully reassured me that I could manage the software without constant troubleshooting. Overall, the experience felt scattered and poorly sequenced rather than straightforward and practical as it should have been.