Felt confusing and patchy from start to finish
Honestly, my whole experience with the training and onboarding felt like a frustrating mismatch compared to what I expected. I joined hoping for clear, step-by-step guidance to set up the calling tools and database features. But what I got instead was a lot of scattered information that didn’t connect well. The training modules were disjointed and sometimes too rushed, leaving me unsure if I was actually progressing or just getting more confused. The automatic updates didn’t help either, because they sometimes changed things without explaining how it would affect my workflow. The telephonic support was available but not very reassuring; I often waited long times and didn’t get the clarity I needed. Even the initial sign-up and payment process felt complicated and not very user-friendly. After several attempts, I still felt far from comfortable managing the software on my own. In short, the whole experience felt rushed, confusing, and left me very frustrated because it wasn’t aligned with what I thought I was signing up for.