1 out of 51 of 5Verified purchaseSupport and communication
Felt confused and unsupported by the end, not reassured at all
Honestly, I started with some hope that I would get telephonic support easily and sort my issues. But every time I called, I found the responses vague, and I wasn’t really sure if the person on the other end understood my problem. The software had bugs during setup and the updates didn’t really fix those quickly. I kept feeling less confident that I could rely on their support system. By the end of the week, I was really frustrated because the communication seemed distant, and I wasn't reassured about using their platform going forward. It felt like I was on my own.