Felt confident using software, unlikely I’ll need more help

Felt confident using software, unlikely I’ll need more help

I’ve used the software regularly now and I feel comfortable managing the key features on my own. The database and calling tools perform reliably, and the automatic updates don’t disrupt my workflow. When I signed up, I did contact support once for a minor configuration issue, and their guidance was straightforward enough that I didn’t get stuck. Given this, I expect that next time I use the software I’ll be able to do so without needing further help. Their training resources were sufficient for me to become fairly independent quickly. Overall, my confidence now means additional support is unlikely to be necessary.