Felt confident setting up thanks to detailed training
Right from the start, I felt the training helped me get a good grip on most of the setup process so I could dive into using the software without hesitation. The onboarding flow was well-structured with clear modules, so I never felt lost while learning. Most of the initial setup was one-off, like linking the dialer and organizing the database, and once done, things went smoothly. The ongoing support was available but I hardly needed to tap into it since the training already covered what I was likely to encounter. That gave me confidence to work independently and adapt the tools as needed. The automatic updates kept the software current without interrupting my tasks. I appreciated how the calling tools and telephonic support complemented the software well, reinforcing that I could build a workflow at my own pace. Overall, the mix of comprehensive training and a mostly self-sufficient setup made it work well for me.