3 out of 53 of 5Verified customerTraining and onboarding
Felt confident mostly after that one call
At the start of the training, I wasn’t sure what to expect or how well I’d manage the software and calling tools. The onboarding was a bit scattered in parts, sending me to different resources without a clear path. But there was this one telephonic support call that really helped clarify things — after that, I felt a lot more confident about using the dialer and database. Before that, I was a bit fuzzy on how updates affected my work. Overall, I could say by the end I was ready enough to move forward, though the process didn’t feel entirely smooth throughout. That moment of clarity made a big difference for me.