My initial contact started with exploring the product features on the website, which gave a decent o
My initial contact started with exploring the product features on the website, which gave a decent overview but left me wanting more detailed information. After signing up, I accessed the onboarding resources and found them fairly structured, with demos that helped me understand the dialer and database functionalities clearly. I had a few questions about the subscription and update cycle, so I reached out to the sales support via phone. The representative was patient and answered my doubts directly, which increased my confidence significantly. Invoicing procedures were explained well, and setting up payment methods was easy with the online portal. Although a couple of minor issues came up regarding navigation within the software, they seemed manageable and the support team assured me assistance would be available if needed. By the time I completed the sign-up and payment, I felt assured that this would be a suitable tool to incorporate into my remote workflows. Hence, my overall confidence was solid despite some small uncertainties at the very start.