Felt confident by the end thanks to clear training swotching
Throughout the sales and pre-purchase process, I was a bit cautious because sometimes these software setups promise too much before you start. However, what went particularly well was the training and onboarding flow, which felt clear and approachable rather than overwhelming. I appreciated how each training step explained the dialer and database features in manageable chunks instead of dumping everything all at once. This approach helped me gain confidence gradually. The invoicing and payment process was smooth, with no surprises, and seeing the automatic updates in action reassured me the software is maintained well. There was a little hesitation before signing up, mostly because I wasn't sure if telephonic support would be responsive, but in fact it was helpful when I called. Still, I wish the sales pages included a clearer summary of what the invoicing procedures entailed. That small missing detail made me pause a bit, even though overall I now feel that signing up was the right decision. It’s frustrating when things aren’t fully spelled out before purchase, but once underway, I’m comfortable using the software as intended.