I started the onboarding a bit nervous, not sure if I'd get everything right, but honestly the train
I started the onboarding a bit nervous, not sure if I'd get everything right, but honestly the training was laid out nicely. Every step built on the previous one, letting me feel more comfortable rather than overwhelmed. The videos were clear and the interactive parts helped a lot, especially when I was figuring out the dialer tool and database. Some parts took a while to get used to, like the way the software updates automatically, which was different than what I'm used to, but after a few tries it felt natural. By the time I finished, I was definitely confident in managing the remote workflows myself without needing to call support constantly. The sign-up was smooth too, with no confusion about payment or invoices, which was a relief. Overall, it felt like a good learning experience that left me capable and ready to use the tools efficiently in real conditions without fretting. It was casual but effective, and I appreciate that more than flashy things that look complicated but aren't user friendly at all.