Felt confident but there was room for clearer instructions
By the end of exploring the sales and pre-purchase software, I definitely felt more confident about getting started, which was reassuring. The sign-up process was straightforward enough, and the invoicing transparency helped establish trust. However, some labels in the software were not as intuitive as I would have liked, causing small roadblocks during initial exploration. The onboarding flow quickly got me familiar with key features, but occasional jargon without immediate explanation did slow me down. I appreciated the detailed training sessions, which matched my working hours fairly well, even though the pace was a little brisk at times. The calling tools and dialer worked smoothly, making the idea of integrating them into my daily tasks promising. Automatic updates kept the software current without much fuss, which added to my comfort level. Telephonic support was available when I needed it, though sometimes response times were a bit longer than expected. Overall, I left feeling optimistic, but a few clearer instructions would help push that feeling even further.