Felt confident after training, though some parts took effort to grasp
After completing the onboarding training, I found myself more confident using the WFHI software than when I began. The sessions were paced well, allowing me to understand how the calling tools and database features integrated with the workflow. One clear positive was how automatic updates ran seamlessly, letting me focus on work rather than maintenance. However, some aspects of the training needed repeated review, especially the invoicing and payment modules, as they contained several small details that weren’t immediately intuitive. On the plus side, the support team was available to clarify doubts whenever I reached out, which helped boost my confidence. I liked that the program balanced practical demonstrations with theory, making the onboarding less overwhelming. While I felt ready to use the software for my projects by the end, a bit more simplified material for certain technical sections would have improved the experience. Overall, the training left me feeling prepared and capable, which is a great outcome for a software tool that can feel complex initially.