Felt confident after clear and straightforward process
My experience with the sales and pre-purchase process was surprisingly easy and instilled a lot of confidence by the end. The sign-up steps required only moderate effort and were clearly explained throughout, so I was never left guessing what the next action should be. Invoicing arrived promptly and matched the details I expected, which helped make the financial side hassle-free. The payment process was secure and efficient, removing any initial concerns I had about investing in software and training that support remote workflows. I had some questions during the early stages, but telephonic support provided quick, plain answers that kept me comfortable that I was making the right choice. Beyond signing up, the onboarding flow was smooth—it got me started without complicated delays, and regular automatic updates meant I didn’t have to manage software versions manually. While I knew the product wasn't linked to employment or assignments, the confidence in how the whole process worked made me comfortable that I could at least rely on the tools and training being functional. Overall, it met my expectations for clarity and effort to get started.