Felt completely mismatched for my actual hours
I signed up hoping the software and support would fit into my irregular working hours, but sadly it didn’t work at all for me. The dialer and calling tools kept timing out or showing errors when I tried to work during the times I prefer. When I reached out to telephonic support for help with syncing the software to my hours, it felt like they couldn’t adjust to what I needed. The automatic updates didn’t resolve these issues; in fact, after one update, things got even worse and some features vanished from my dashboard. The onboarding flow seemed too rigid and didn't allow the flexibility I expected. Even basic tasks like payment processing were confusing—I wasn’t sure my invoice had gone through properly. Overall, it was frustrating because the software didn’t match my working schedule or communication style, and it felt like the whole system was designed for a very different kind of user. I kept trying to adapt, but eventually had to give up since it clearly was not made to fit the hours I actually work. It left me feeling ignored and stuck with tools that didn’t do their job.