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WFHI review

Felt completely lost, had to figure out everything myself

1 out of 51 of 5Verified customerTraining and onboarding

Felt completely lost, had to figure out everything myself

Honestly, I found the whole training and onboarding process frustrating because I had to work out most of it on my own. There were very few structured sessions or clear guidelines, so I spent a lot of time trying to understand how each feature in the software worked. Although some parts of the dashboard were intuitive, the dialer and database tools weren’t immediately obvious, and the lack of detailed walkthroughs made things worse. I expected training to help me move quickly from sign-up to active use, but instead, I was left to figure out the workflow and updates mostly by trial and error. The calling tools sometimes behaved unpredictably, and since there wasn’t much assistance provided promptly, I felt stuck at several points. The payment process was relatively smooth but didn’t compensate for the slow start. Overall, this whole experience felt like I was navigating alone without proper support or training, which added unnecessary stress before I could even get started.

Anuradha GhoshTripura, IndiaExperience: Published:
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