5 out of 55 of 5Verified customerSupport and communication
Felt clear enough, mostly because they explained things patiently
I felt the explanations given during the calls and support were clear enough, though I wouldn’t say they were exceptional. What really helped was how carefully the support staff talked through any questions I had without rushing. At times it seemed like they were just following a script, but the calm way they explained the software features made it easy to understand what I needed to do. That patient approach made me feel more comfortable using the dialing tools and database even when something wasn’t obvious at first glance.