Felt cautiously optimistic after checking everything out
When I first looked into the sign-up process and the initial training, I was a bit skeptical about how everything would work out. The software itself seemed fairly intuitive once I got through the onboarding steps, which helped me feel more confident about using it day to day. However, some parts of the payment and invoicing process felt a little confusing and could definitely use clearer instructions. On the plus side, the calling tools were mostly responsive, and the database feature seems promising for organizing workflows, which is important to me. Support was reachable, but sometimes there was a bit of waiting involved before I got answers. Overall, I’m neither fully convinced nor totally disappointed. I've seen some positives but also areas where they could improve. So at the end of the day, I feel moderately confident that I can work with the system but with some reservations due to the payment process and occasional delays in telephonic support.