Felt better than I had expected
Before I started the training and onboarding, I wasn't quite sure how much in-depth support I'd get. I expected a basic overview and some self-guided materials, but actually, the entire process was well-structured and much more thorough. The initial setup was clear and the training modules matched up really well with what was promised. Even the follow-up assistance and onboarding flow was smoother than I anticipated. Having the dialer and database tools explained so practically helped me get started faster than I thought. While I thought I would struggle learning the new software features on my own, the training addressed those concerns with real examples and practical tasks. In comparison to what I expected, the whole experience felt more supportive and comprehensive, which definitely gave me more confidence to use their remote workflow system right away.