Felt better once onboarding steps made more sense and flowed logically
Initially, the steps in the WFHI onboarding and payment process felt a little disconnected to me, which made the whole experience a bit confusing. However, after the first few tries, the sequence of sign-up, followed by database access, and then activation of calling tools became clearer. The training supported this sequence well but could have been a bit more detailed earlier on. When the invoicing process was introduced in the right place within the flow, it actually helped me understand how payments and software access worked together. I appreciated that the automatic updates didn’t interrupt my workflow much. The support team was calm and helpful when I called, which reassured me during moments of doubt. It wasn’t an instant click, but after spending some time with the software and going through the process carefully, everything began to fit together in a sensible order that I could follow without stress.