Felt assured overall but some concerns lingered
By the end of the sales and pre-purchase discussions, I had built a pretty solid level of confidence in what WFHI offers, especially regarding the software and training support. The team answered most of my questions clearly and the demonstration of the database and dialer tools was quite convincing. However, I did feel that some responses about the timeline for full onboarding were a little vague, which made me hesitate momentarily. On balance, the clarity in invoicing and the ease of signing up helped reassure me that the process would be manageable. I’m generally enthusiastic about proceeding because the product seems well matched to my needs, though I wish there had been a bit more upfront detail on how flexible ongoing training updates would be. That said, I feel good about stepping forward into using the platform soon enough.