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WFHI review

Felt alright, but not exactly as expected

4 out of 54 of 5Verified customerTraining and onboarding

Felt alright, but not exactly as expected

When I signed up for the training and onboarding, I expected a certain structure and pace based on the pre-purchase information. The training was mostly aligned with what I thought it would be, covering the basics clearly. The labels and terminology used throughout the training were consistent, which made navigation straightforward. The demonstrations matched the descriptions given initially; however, I found that some parts of the onboarding were more rushed than I had anticipated. For example, the calling tools were introduced quickly and I had to revisit the material to fully grasp their functionality. The database feature was explained adequately but lacked some depth in its application scenarios. On the technical side, the automatic updates rolled out as mentioned, without causing any hiccups. Invoicing and payment processes were also quite transparent and worked as anticipated. Overall, I feel that the training met my expectations in general terms, though a bit more elaboration on certain features would have been helpful to get fully comfortable with the software. This left me satisfied but with room for improvement.

Ashwin SehgalUttar Pradesh, IndiaExperience: Published:
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