Felt a bit unsure but somewhat confident by the end
The training and onboarding process was a bit of a mixed bag for me. At first, I found the modules somewhat generic, and I wasn't sure how well they would prepare me for using the calling tools effectively. The support team was available when I needed clarifications, but sometimes the answers felt a little too brief. However, after working through the software and getting familiar with the automatic updates, I started to feel more confident using the database features and dialer. The invoicing and payment flow remained straightforward throughout, which was reassuring. Although I ended up feeling prepared enough to continue with the software, I can’t say I am completely comfortable yet. I think with a bit more hands-on experience, the confidence will build, but the onboarding could have been a little more tailored to practical workflows.