Felt a bit underwhelming overall
I had certain expectations before signing up for the software and training, thinking it would be more streamlined especially in the onboarding process. The sign-up and payment steps were straightforward, which I appreciated, but once I started using the database and calling tools, it didn’t quite meet the smoothness I anticipated. Setting up the dialer was more complicated than I expected and felt repetitive, which slowed my workflow. Automatic updates helped keep the software current, but occasionally brought minor glitches that were frustrating. Telephonic support was reachable but not always as helpful or prompt as I had hoped, which added to my dissatisfaction. While the product has solid potential, I felt the overall experience was more cumbersome than pleasant. So, despite some okay moments early on, the whole thing felt less polished and efficient than I was expecting, leaving me somewhat disappointed in the end.