Felt a bit underwhelmed compared to past experiences
I had used similar remote workflow tools before, so my expectations were based on those experiences. Initially, I anticipated a more seamless onboarding process given the promotion, but the sign-up felt slower and involved more steps than I was used to. The sales interactions, while polite, didn't fully clarify all the features upfront, which has been different from past services where I had detailed walkthroughs early on. The software's calling functionality, which was important to me, seemed less intuitive than others I know, making the learning curve steeper. On the plus side, the invoicing was straightforward and the payment options flexible, which I appreciated since that part ran smoothly without much confusion. Still, when I look back at what I expected versus what I actually encountered, I have to say the overall experience was disappointing. It didn’t live up to the fluidity and speed I had gotten used to elsewhere, making it feel like a step down instead of a new upgrade.