Felt a bit unclear, maybe more straightforward info needed
I approached the sales and pre-purchase phase with some anticipation, hoping the steps and offerings would be transparent from the outset. However, I found the explanations slightly vague in places, which made the decision-making process a bit stressful rather than straightforward. The overview of the software functionality could have been clearer, especially regarding the features I was curious about initially. That said, I will admit that the invoicing part did work fine and was handled smoothly without any unexpected complications. While I wouldn't say the whole discovery process was poor, the overall experience left me feeling a bit uncertain about what exactly I was committing to at the beginning. I was expecting an easier time understanding how the database feature could be integrated into my workflow, but it required several follow-up inquiries. In short, the experience didn't quite meet my expectations for clarity during pre-purchase, even though the billing part was alright.