felt a bit uncertain but some things were clear enough
I found myself somewhat unsure during the onboarding training, purely because some of the wording and labels didn’t immediately click with me. For example, the names given to some database functions felt a bit abstract, so I had to pause and think through what each actually meant. On the other hand, the basic calling tools and dialer labels made more sense right away, so I could perform the main tasks without much hassle. Overall the language was consistent but occasionally I wished it was a bit clearer, especially early on. Navigating invoices and payment steps was straightforward, which helped build confidence slowly. I think with a bit more time and maybe extra documentation it would get easier, but initially the mixed clarity caused a few slow moments. I’m cautiously optimistic though that the labelling will improve as they update the software.