felt a bit stuck, but starting to get the hang of it
I was hopeful that once I signed up, the training and onboarding would be quick and smooth, but honestly it took longer than I expected. The setup process was okay — the initial instructions were clear and the videos were helpful for understanding the software features. However, some parts of the onboarding felt confusing, especially when trying to integrate the calling tools with my workflow. Sometimes the dialer didn’t connect as seamlessly as I hoped, which slowed me down a bit. The training sessions gave me a decent grasp but I found myself going back to re-watch parts to remember all the steps. The support team answered my inquiries, but the response times varied, which added to my frustration. On the plus side, automatic updates seemed to improve the software experience over time, and the database feature began to feel more intuitive after a week. Overall, I’m not totally frustrated but it’s been more of a slow process than a quick launch. It’s getting better but I think the onboarding could be streamlined to reduce confusion and help new users get going a bit faster.