Felt a bit stressful, but overall manageable
When I faced issues during setup, especially with syncing the database, the support was alright but not exactly comforting. At one point, the telephonic assistant explained the steps patiently, which was helpful. However, the overall experience felt a bit patchy because they couldn't fully resolve the syncing glitch quickly. On the other hand, the invoicing and payment process was seamless and clear, which reduced some of the stress. The automatic updates came without hassle, keeping the software current without me having to intervene much. So while the technical hiccups made things a bit challenging, the general flow of using the software and ongoing communication was mostly smooth and relatively reassuring. I’d say it felt like a bumpy ride at moments but still finished on a steady track.