Felt a bit slow and cumbersome

I used WFHI hoping for a smoother experience, especially compared to some other systems I have tried before. The sign-up process dragged on longer than I expected and was not as user-friendly. Their invoicing was okay, it arrived on time and was clear enough but that was about the extent of smoothness I experienced. The training material felt outdated and wasn't structured like the last software I used which had a better flow. I found the dialer tool lagged sometimes, which disrupted my routine calls, unlike my previous experiences. Support reply times were inconsistent, sometimes quick but often slow, which caused frustrating delays. The database feature was useful but didn't integrate as seamlessly as I wanted with other tools. All in all, it felt like a basic system with only some portions functioning steadily. For someone experienced with remote workflow software already, this felt lacking in polish and speed, so it left me wanting more from the whole arrangement.