Felt a bit rushed and unclear from start to finish
The sales and pre-purchase explanation of the WFHI software felt hurried and didn't clearly outline what I should expect. Although I received some training, many aspects such as the database management and the calling dialer functions were not fully covered, leaving me guessing during early use. The invoicing and subscription details were given but the process seemed fragmented and I found myself double-checking invoices and payment confirmations. There was also little clarity on how automatic updates would affect features, which caused minor unexpected issues. While the basic support did respond, I did not feel thoroughly informed. Overall, the experience was functional but lacked clear, thorough guidance that would have helped me start more confidently with the platform.