Felt a bit off from what I had expected
I went into this with certain expectations about the sales process that, frankly, were not fully met. The information before purchase suggested a more streamlined onboarding and setup routine, but what I encountered was more cumbersome and slower to get through than anticipated. It wasn’t bad enough to dismiss entirely, but the sales pitch seemed to gloss over some complications that appeared later when I actually started using the software. The calling tools and database features do work, but I felt the initial demo undersold the amount of manual configuration needed. That said, the invoicing and payment flow was pretty standard which was a small redeeming factor here. Perhaps my own expectations were a bit too high, but I can’t shake the feeling that what was promised and what I got had some disconnects. Maybe with more time I’d see more value, but initially, it felt a bit off compared to what I thought I signed up for.