Felt a bit off compared to what I was used to
I had high hopes based on previous experiences but found this setup a bit clunky. The telephonic support, while available, didn’t seem as responsive or helpful as with other software I used before, which was disappointing. The training sessions were short and I had to figure out a lot on my own after they finished. On the plus side, the database feature was useful and easy enough to understand once I got the hang of it. The dialer worked okay for calls, but sometimes it felt slower than I expected during busy periods. I appreciate that the software updates automatically in the background, so maintenance isn’t something I have to worry about much. Still, overall, the support and communication just didn’t measure up to previous services I relied on, making me feel less confident. I hope future improvements can bring it closer to the kind of experience I knew before.