Felt a bit off but with some hope
My experience with WFHI’s support and communication left me a bit unsure at first. The telephonic support was there when I reached out, which I appreciated. However, the responses sometimes didn’t totally match what I was expecting from the initial sales conversations. You said the team would be really quick and knowledgeable, but I found them a little slower and less comprehensive in addressing the database and dialer issues I faced during setup. That said, I did feel like they genuinely wanted to help and weren’t dismissive, which made the support feel kinder than I anticipated. The priority assistance was a nice touch for urgent questions. Overall, the process felt a bit clunky but manageable. I hope that with continued updates, the whole communication flow becomes tighter and more consistent. For now, I’m cautiously optimistic but wouldn’t call it seamless yet.