Felt a bit like going in circles but mostly okay
So, when I was going through the sales and pre-purchase process, I kind of felt like there was a bit of repetition involved, like the same info being shared or asked a couple of times. Waiting for replies sometimes took longer than I wanted, but it wasn’t a total dealbreaker. The weird part was, I kept circling back to the same questions I had at the start about how the software integrates with calling tools and the database, which I thought should have been clearer upfront. Despite all that, the sign-up and invoicing ran pretty smooth, and the priority assistance was helpful once my queries were addressed. Overall, while the process felt a little slow and repetitive, it set the tone for what to expect and foreshadowed the service quality I also saw later on with training and automatic updates. Calling it pleasant would be a stretch, but at least it wasn't frustrating enough to give up on.