Felt a bit disorganized and slow overall

Felt a bit disorganized and slow overall

I had higher expectations for the training and onboarding based on what I read beforehand, but when I actually went through the materials, it felt a little disorganized and slow. You seemed to expect users to already know certain basics, which was frustrating because I wanted a smooth start without guessing. The information was scattered across different sections, and I often had to backtrack or rewatch parts of the training videos to find specific instructions. The calling tools setup wasn’t as clearly explained as I thought it would be, which made my first week clumsy. Overall, I felt some real gaps between what you promised and what I encountered.