2 out of 52 of 5Verified purchaseSales and pre-purchase
Felt a bit disconnected from their support
I guess I expected a bit more out of the responses I got from their people before purchasing. Sometimes when I called about clarifying certain details in their software—like how the dialer integrates with my database—I felt like they were polite but not very proactive in helping. It wasn’t entirely negative because they did answer eventually, but the wait and back-and-forth made me uncertain about how responsive they really are. Maybe others have a different experience, but to me it felt like there was some gap between what I needed and how quickly they could assist during that initial phase.