So, I signed up thinking the process would be pretty streamlined like any other software purchase, b

So, I signed up thinking the process would be pretty streamlined like any other software purchase, b

So, I signed up thinking the process would be pretty streamlined like any other software purchase, but it turned out to be kind of a mixed bag. The initial steps, like registration and payment, were clear enough, and I liked how invoicing was automated. But then getting into the onboarding and training phase felt less structured. At times I wasn’t sure which module to complete next or what the priority was, which slowed me down a bit. The sales and pre-purchase consultations didn’t really set expectations well about how training and access would roll out, so I was slightly confused about the order. The software tools themselves were solid, especially the calling dialer and database features once I had everything set up, and the automatic updates seemed helpful but occasionally disrupted my routine. Support was decent but sometimes didn’t feel fully coordinated with the sales information I had been given. Overall, the whole journey felt a bit like jumping between different chunks without a clear roadmap, which made it less satisfying than it should be. That said, once I got used to the system, I did appreciate the flexibility it gave me. It’s not a perfect flow but workable enough if you don’t mind a little complexity at the start.