Feels like I’m stuck in an endless loop with support
Honestly, I wasn’t expecting such a hassle when I signed up. From the start, every time I called support, they asked me to repeat the same information again and again. Sometimes I was put on hold for ages, waiting for someone to finally get back to me. It felt like no one really understood the issue I was having with the dialing tool working intermittently. I tried to explain the problem in detail but kept being passed between different people like a hot potato. I wonder if it’s just me missing a crucial step or if their communication is genuinely disorganized. It was frustrating enough that I hesitated to even continue using the database feature, fearing more problems down the line. Maybe I need to give the training another try because right now, support hasn't really helped me move forward. I’d say this whole experience was more confusing than helpful, and I’m left thinking if this software actually suits what I need.