Feels like déjà vu every time with support
Having used several platforms before, I found the support here decent but somehow very familiar, in a wearisome way. Queries to the telephonic support usually got answered, though sometimes with a bit of a wait that I’m used to. The training sessions felt better organized than others, but nothing revolutionary. Database integration was similar to tools I've seen in many places, working fine generally but with occasional lags. The dialer worked as expected, nothing to write home about. As for the billing process, it was straightforward but just like any other. Sign-up and invoicing were fine, no surprises there either. What I noticed most was that the whole process just felt like everything else out there - functional but not particularly exciting. I didn’t encounter major issues during onboarding, but there was no clear smoothness beyond the essential parts. So, in one phrase, the whole thing felt quite humdrum, like something you'd go through routinely but wouldn’t find much new to appreciate in it. So I’d say it’s serviceable and okay, nothing more.