Feels like a hassle over time
I started with WFHI thinking it would be a helpful tool for managing remote calls and workflows but honestly, the experience hasn’t been very smooth. The initial sign-up was fine, and setting up payments went okay, so I guessed things would just get easier. But as days went by, using the dialer and database features started to feel complicated and a bit frustrating. Sometimes the software would lag or not update automatically like it was supposed to. Support was okay on the phone when I reached out, but sometimes I had to wait longer than I expected for answers. The training material was a bit slow and repetitive, which didn’t help much. Also, invoicing details weren’t clear enough in my opinion, so I wasn’t sure if I’d missed something. Overall, the whole thing felt more like a hassle to keep going with daily, rather than a time saver or useful tool. I was hoping for a lot more help in the long run, but it seems I might have to look for alternatives soon.