feels inconsistent day to day, mostly because of software quirks
At first, the onboarding training seemed promising with clear steps to help get started. During the first few days, I was able to follow along and understood the general workflow they wanted to set in place. The software was updated automatically without needing manual intervention, which was convenient. However, as the days passed, some functionalities behaved inconsistently. For example, the calling tools would sometimes freeze or delay calls, disrupting my daily work routine. The database feature offered good potential but occasionally lagged when pulling up contacts, leading to minor frustrations. Training sessions were thorough initially and answered many questions but did not fully prepare me for these day-to-day quirks. Support was available over the phone but response times varied, so I couldn’t always rely on immediate help during downtime. Paying invoices and signing up were smooth elements of the process though, with no issues there. Overall, my feeling is one of some disappointment due to the inconsistency, but I can see improvements in progress that might help stabilize the experience in the future.