Feels better than last tools I tried, not sure why exactly
I’ve been using WFHI’s support and communication features over the past few weeks and honestly, it feels a bit different than the other remote workflow software I’ve tried before. It might be the way the telephonic support is structured because the people on calls come across as quite patient and knowledgeable, making it easier to get things sorted even if I’m a bit unclear. The calling tools and dialer behaved smoothly most days; sometimes quicker than what I expected. The database feature also works in a way that’s less clunky than I’ve seen elsewhere. The automatic updates don’t appear too intrusive either, which is a relief. On the flip side, maybe the onboarding could have been simpler but once I got through that, I was good to go. I’m still not exactly sure what makes this feel better overall, maybe it’s the combination of clear invoicing and the way they communicate; I find myself less stressed when I call them. For now, I’m quite happy with the experience and I think I’ll keep using it regularly. Support feels more personal than I expected.