Feels About Right, Though A Bit Messy
Honestly, the billing and payment side seems to fit my actual work hours pretty well, but it wasn’t immediately obvious how the time slots matched up with the invoicing cycles. Sometimes I had to double-check if the training hours I spent were really being charged accurately. There were moments when I wasn’t entirely sure if the system was syncing with the database updates or the dialer usage for the billing. After a bit of messing around, it seemed okay though—like the hours mostly lined up with what I was doing, but it could be clearer. If I had to tell a friend, I’d say it mostly works well but needs a little tidying up on how the charges correspond to actual logged hours so you know you’re not paying for extra.