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WFHI review

Feeling was mostly a bit back and forth

3 out of 53 of 5Verified customerSales and pre-purchase

Feeling was mostly a bit back and forth

To be honest, the whole sales and onboarding experience felt a bit like a cycle of repeated questions and occasional waiting. At first, I thought maybe the process would move swiftly, but I ended up going over similar explanations multiple times, which made me question if I was missing some detail or if communication wasn’t clear. The signup and payment steps were straightforward, but the waiting periods between few stages were longer than anticipated. I guess I could have expected a bit more fluidity but then again the support via phone was decent when I managed to get in touch. Some things got done fast, like setting up the dialer and updating the database, but other parts felt like there was some back-and-forth without much progress. So overall, I would say the experience was okay, but it definitely wasn’t seamless or without a bit of friction. I am still trying to decide if this is the norm or if I was just a bit unlucky with timing during this process.

Kaushik MathewHimachal Pradesh, IndiaExperience: Published:
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