Feeling very confident now, though onboarding could be quicker
The training and onboarding process instilled a good deal of confidence in me by the end. Initially, I was hesitant about managing remote workflows on my own, but the step-by-step sessions made the software functionalities clear. The interactive nature of the training helped me understand the call dialer and database features thoroughly. Although the demonstrations were comprehensive, I did feel that a few topics, like managing updates and automations, could have been covered with more hands-on examples. Despite that, by the time I completed the onboarding deck, I felt well-equipped to use the platform daily. The trainers were responsive to my questions, although some answers required follow-up messages to clarify. Overall, the experience was positive, and I appreciate the effort put into making the sessions approachable. I believe with a slightly faster pace and more practical parts, it would suit first-time remote software users even better.