Feeling unsure about hours matching work
I found that the software provided decent tools to track and manage hours, and the onboarding process was straightforward enough. However, the way the system handles differing work schedules did not line up well with the actual hours I worked on some days. I was trying to sync my working hours closely with my workflow database, but there were mismatches. The calling dialer sometimes showed availability times that were confusing in relation to my real active hours, which made planning calls harder than expected. I appreciated that updates tried to fine-tune this aspect automatically, but it still felt like a partial fit overall. Support was reachable by phone and offered some clarity, even if the explanations were a bit formal rather than conversational. The invoicing and sign-up process were smooth, so no issues there. In all, I would say the hours tracking worked well enough for routine days but was less helpful when my schedule varied beyond the predefined templates. This balanced experience made me rate it as neither bad nor fully satisfactory.