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WFHI review

feeling underwhelmed, support wasn’t very helpful

2 out of 52 of 5Verified purchaseSupport and communication

feeling underwhelmed, support wasn’t very helpful

So, honestly, I wasn’t really impressed with the support when I needed help. Tried calling a few times and lagta tha ki they didn’t fully get my problem; the wait times were annoying too. Usually I’m pretty chill about these things, but it got frustrating enough to wonder if I’d bother going back for help again. On the plus side, the staff was polite and I got some answers eventually, but it felt like a lot of back and forth just to get basic issues sorted out. I’m used to better follow-ups from other services I’ve tried. This makes me think that next time, I might try solving problems on my own more instead of relying on their team. Their automatic updates didn’t help much either since they sometimes changed things without enough heads-up. So yeah, not thrilled and probably won’t count on support heavily again soon.

Gauri MahajanMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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