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WFHI review

Feeling thoda frustrated with timing and support fit

2 out of 52 of 5Verified customerSupport and communication

Feeling thoda frustrated with timing and support fit

Dekho yaar, support ki baat karoon toh boot aise laga ki timing mera kaam ke hours se fit nahi ho raha, matlab jab main call karta hoon toh shayad staff available nahi hote, ya wait karna padta hai. Kabhi-kabhi lagta hai ki software update ke waqt bhi proper communication nahi milti ki kya change aayega, jisse mujhe apni routines adjust karni padti hai last minute. Payment aur invoice ka process theek tha, usmein koi dikkat nahi hui. Training materials theek-thaak the, par jab questions karne ka time aaya toh response slow mila and lagta hai ki dedicated support nahi diya gaya mera time zone dekh ke. Yeh feeling aayi ki support aur communication ko thoda aur arrange karna chahiye mera working hours ke mutabiq. Overall toh software accha hai, dialer aur database features use karne layak hain, but jab support ki baat aayi toh pura process thoda frustrating lag gaya. Shayad agar support hours flexible hote toh main zyada khush hota.

Farhan Gaurav GroverMaharashtra, IndiaExperience: Published:
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