Feeling stuck with so much repeat info and wait times
Honestly, my experience with the sales and pre-purchase steps was a mix of good and not so great. Initially, I appreciated how the sign-up process was straightforward and the invoicing system seemed well organized. Those parts were fine. However, what really frustrated me was the repetition involved during the queries phase. I found myself going over the same information multiple times to different people, which felt like a waste of time. Also, there were moments when I had to wait quite a bit for responses or callbacks regarding clarifications. While I understand that some delays can happen, it impacted my overall impression. The system itself appears functional, and the salespersons seemed polite and knowledgeable, but the pace and redundancy leaned heavily against my experience. So I’d say, if you’re okay with some back and forth and delays, it’s manageable, but it could definitely be smoother. That lag and repeating info kept me from feeling confident about the entire initial process.