Feeling stuck at the start, but got there eventually
Honestly, I was expecting the onboarding to be quicker, but it dragged on a bit longer than I hoped. The initial setup for the dialer and database features was okay, nothing remarkable. They did provide training, but it felt somewhat draggy and not very dynamic, which made the early days a bit frustrating. After a few sessions, I could access the main tools comfortably and use the calling features without much trouble. However, it wasn't as fast or smooth as I assumed it would be. The onboarding materials covered a lot but sometimes felt repetitive. Still, the telephonic support was reachable and patient when I had questions. Automatic updates seemed to help keep the software stable, which was a relief after initial hiccups. Invoicing and payment processes were straightforward enough, so at least that part didn't add stress. Overall, starting up took longer than I wanted, but eventually, I got going, so it’s a mixed bag for me.